Customer support information
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
|_ab||Used in connection with access to admin.|
|_secure_session_id||Used in connection with navigation through a storefront.|
|cart||Used in connection with shopping cart.|
|cart_sig||Used in connection with checkout.|
|cart_ts||Used in connection with checkout.|
|checkout_token||Used in connection with checkout.|
|secret||Used in connection with checkout.|
|secure_customer_sig||Used in connection with customer login.|
|storefront_digest||Used in connection with customer login.|
|_shopify_u||Used to facilitate updating customer account information.|
|_landing_page||Track landing pages|
|_orig_referrer||Track landing pages|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.|
DV (expires same day) – Used by Google to store user preferences and information.
NID (expires 6 months) – The NID cookie contains an unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g English), how many search results you wish to have shown per page (e.g 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.
Visitor Statistics Cookies
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_GA (expires 2 years) – Google Analytics cookies.
_GID (expires 1 day) – Google Analytics cookies.
_GAC_UA-56378416-1(expires 3 months) – Google Analytics cookies.
RY_RY-C4NDL3D_REALYTICS (expires same day) – TV tracking cookie - https://www.realytics.io/platform-privacy-policy/
RY_RY-C4NDL3D_SO_REALYTICS (expires same day) – TV tracking cookie – https://www.realytics.io/platform-privacy-policy/
_GAT(expires same day) – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.
Advertising & Remarketing Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.
You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.
TEST_COOKIE (expires 1 day) – doubleclick.net tracking cookie for Google Remarketing.
IDE (expires 1 year) – doubleclick.net tracking cookie for Google Remarketing.
FR (expires 3 months) – .facebook.com
1P_JAR (expires 1 month) – Google Advertising cookie used for user tracking and targeting purposes.
CONSENT (expires 19 years) – Google Advertising cookie used for user tracking and targeting purposes.
_GCL_AW (expires 3 months) – When auto-tagging is enabled for your AdWords account, AdWords automatically generates a click ID when a user clicks on one of your ads, and appends it to your landing page URL (e.g via the GCLID query string parameter). When configured for AdWords, GTAG.JS extracts ad click information from the URL (e.g the value of the GCLID parameter), and stores it in first-party cookies named _GCL_AW scoped to your domain with a lifetime of 90 days.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Google Analytics Cookies
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form:
A - stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit. B & C - are used to check approximately how long you stay on a site: when a visit starts, and approximately ends.
Z - stores where a visitor came from (search engine, search keyword, link). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_UTMA (expires 2 years)
_UTMB (expires less than a day)
_UTMC (expires end of session - date not set)
_UTMZ (expires 6 months)
This website carries embedded ‘share’ Facebook buttons to enable users of the site to easily share articles with their friends through Facebook.
DATR (expires 2 years)
LSD (expires end of session - date not set)
REG_EXT_REF (expires end of session - date not set)
REG_FB_GATE (expires end of session - date not set)
REG_FB_REF (expires end of session - date not set)
K (expires 7 days)
GUEST_ID (expires 2 years)
ORIGINAL_REFERER (expires end of session - date not set)
EXTERNAL_REFERER (expires 1 day)
_TWITTER_SESS (expires end of session - date not set)
Turing Cookie Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
Opting out of cookie usage
If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/.
Please be aware that if you do not configure your browser you will accept cookies provided by this website.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Wickology Limited, 23a Clanbrassil Road, Holywood, BT18 0AR, United Kingdom
Last updated: [3/3/2021]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/