Skip to content

Cart

Your cart is empty

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 

General Use Cookies

DV (expires same day) – Used by Google to store user preferences and information.

NID (expires 6 months) – The NID cookie contains an unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g English), how many search results you wish to have shown per page (e.g 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. 

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

_GA (expires 2 years) – Google Analytics cookies.

_GID (expires 1 day) – Google Analytics cookies.

_GAC_UA-56378416-1(expires 3 months) – Google Analytics cookies.

RY_RY-C4NDL3D_REALYTICS (expires same day) – TV tracking cookie - https://www.realytics.io/platform-privacy-policy/

RY_RY-C4NDL3D_SO_REALYTICS (expires same day) – TV tracking cookie – https://www.realytics.io/platform-privacy-policy/

_GAT(expires same day) – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.

Advertising & Remarketing Cookies 

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. 

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer. 

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

TEST_COOKIE (expires 1 day) – doubleclick.net tracking cookie for Google Remarketing.

IDE (expires 1 year) – doubleclick.net tracking cookie for Google Remarketing.

FR (expires 3 months) – .facebook.com

1P_JAR (expires 1 month) – Google Advertising cookie used for user tracking and targeting purposes.

CONSENT (expires 19 years) – Google Advertising cookie used for user tracking and targeting purposes.

_GCL_AW (expires 3 months) – When auto-tagging is enabled for your AdWords account, AdWords automatically generates a click ID when a user clicks on one of your ads, and appends it to your landing page URL (e.g via the GCLID query string parameter). When configured for AdWords, GTAG.JS extracts ad click information from the URL (e.g the value of the GCLID parameter), and stores it in first-party cookies named _GCL_AW scoped to your domain with a lifetime of 90 days.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Google Analytics Cookies

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form:

A - stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit. B & C - are used to check approximately how long you stay on a site: when a visit starts, and approximately ends.

Z - stores where a visitor came from (search engine, search keyword, link). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

_UTMA (expires 2 years)

_UTMB (expires less than a day)

_UTMC (expires end of session - date not set)

_UTMZ (expires 6 months)

Facebook Cookies

This website carries embedded ‘share’ Facebook buttons to enable users of the site to easily share articles with their friends through Facebook.

DATR (expires 2 years)

LSD (expires end of session - date not set)

REG_EXT_REF (expires end of session - date not set)

REG_FB_GATE (expires end of session - date not set)

REG_FB_REF (expires end of session - date not set)

 

Twitter Cookies

Twitter may use both session cookies and persistent cookies to improve their service including understanding user interaction, monitor aggregate usage and web traffic routing. Twitter's privacy policy page.

K (expires 7 days)

GUEST_ID (expires 2 years)

ORIGINAL_REFERER (expires end of session - date not set)

EXTERNAL_REFERER (expires 1 day)

_TWITTER_SESS (expires end of session - date not set)

Turing Cookie Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do this through your browser settings, however doing so will likely mean that our site will not work as you would expect.

 

Opting out of cookie usage

If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/

Please be aware that if you do not configure your browser you will accept cookies provided by this website.  

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@candlesdirect.com or by mail using the details provided below:

Wickology Limited, 23a Clanbrassil Road, Holywood, BT18 0AR, United Kingdom

Last updated: [3/3/2021]

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:  https://ico.org.uk/make-a-complaint/